The high quality surfaces of our products are easy to look after.
Basic tips for all surfaces
Whenever possible, clean off soiling straight away. This often eliminates the need for cleaning products. Ideally use warm water and a soft, damp cloth. Than wipe the surfaces dry. Otherwise, only clean surfaces with normal household, water-soluble cleaning products or kitchen cleaners. Do not use aggressive liquid cleaners or abrasive or scouring cleaning products. Polishes, waxes and solvents are unsuitable for cleaning furniture surfaces and do more harm than good. Follow the manufacturer's advice when using microfibre cloths as they have different surface structures and can damage the doors. Do not use a steam cleaner as it may cause water impregnation which makes the furniture components swell.
Care advices for laminate doors and surfaces
These are high quality, hardwearing doors with laminated surfaces. Please use only household, water-soluble cleaning products or kitchen cleaners to clean them. It is best to use warm water and a soft, damp cloth, and then wipe dry. Do not use any aggressive or scouring products, polishes, waxes, hard sponges or a pressure washer. use glass cleaner to remove stubborn dirt (old fat residues, shoe polish, felt-tip pen or the like). Test the cleaner beforehand on an inconspicuous spot!
Care advice for wood doors, veneered
Wood is a living material with natural variation in color, growth and structure (including small cracks), which is not covered by our warranty. Light and sun shining on the wood cause changes in color that are dependent on the type of material, and are therefore not cause for complaint. Wood should not be exposed to either extremely damp or extremely dry air. Normal humidity of 45 to 65 % is ideal for finished wood. It is therefore important to always switch on the extractor and/or make sure there is sufficient ventilation when for example cooking. The surface are protected by high quality, multilayered lacquers which make the doors and drawers fronts largely resistant to dirt. They should be cleaned with a moist cloth or a soft damp brush, and always with the grain of the wood. You should then wipe the doors dry to make sure that there is no residual moisture. Dirt should not be allowed to dry on and must be removed straight away. Never use aggressive or scouring products, polishes, waxes or steam cleaners.
Care advice for glass
Please clean the glass doors with regular glass cleaner and then wipe the doors dry immediately after spraying them. Make sure that no moisture gets into the profiling and the frames of glass doors
Care instructions for matt laquer/ textured lacquer
Lacquered doors are characterized by high quality surface properties, as they are without joins. The surface is protected by a special lacquer with very high mechanical resistance as well as resistance to abrasion which gives the surface its look and feel. Please use only water -soluble household cleaning products. Do not use any aggressive or scouring products, polishes, waxes, ore steam cleaner. Glass cleaner can be used to remove stubborn dirt (old fat residues, shoe polish, felt-tip pen or the like). Test the cleaner beforehand on an inconspicuous spot!
Care advice for high-gloss lacquer/ gloss lacquer
The surface of high-gloss lacquer doors is formed by several coats of lacquer, protected by a final special lacquer that is very durable and resistant to waer. please use only water-soluble household cleaning products. Do not use any aggressive or scouring products, polishes, waxes, ore steam cleaner. Glass cleaner can be used to remove stubborn dirt (old fat residues, shoe polish, felt-tip pen or the like). Test the cleaner beforehand on an inconspicuous spot! Alternatively, the surface can be treated with special high-gloss furniture polish.
Cleaning the units
You should use a slightly damp cloth with a liquid household cleaner to clean the units and shelves with laminated surfaces and the drawers. Always wipe the furniture dry with a soft cloth after cleaning! If you use a cloth that is too wet, water can seep into cracks and cause the wood to swell. Do not use any aggressive or scouring products, polishes, waxes, ore steam cleaner. Glass cleaner can be used to remove stubborn dirt (old fat residues, shoe polish, felt-tip pen or the like). Test the cleaner beforehand on an inconspicuous spot!
Worktops are surfaced with high-pressure laminate. The surface is hardwearing and stain-resistant and can easily be cleaned with household cleaning products. Do not use aggressive or scouring products. Laminated worktops are heat-resistant up to 180ºC.
Handles and knobs can be cleaned with household cleaning products and a soft cloth.
Maintenance of moving parts
Hinges, especially on frequently used doors, should be lightly oiled once a year. The same applies to other fittings with steel hinges. All plastic moving parts do not need regular maintenance.
General Terms and Conditions of Sale of 08.05.2012
These General Terms and Conditions of Sale (hereinafter referred to as the "General Terms and Conditions of Sale") determine the rules of the cooperation of the parties related to the sale of the Seller's products to the Buyer and shall form an integral part of the order / agreement unless their respective provisions are expressly excluded in writing on the order form or in the agreement.
1 - Persons entering into the agreement declare that they are entitled to represent the entity on whose behalf they act and in the event of exceeding their authorization they shall be personally liable for the agreement entered into.
2 - Additional orders of the Buyer will be executed, provided they are explicitly confirmed by the Seller. Any other change of the order also requires approval of the Seller.
1 - The Seller undertakes to provide the Buyer with the goods listed in the order / agreement fulfilling the conditions specified in the current offer or price list of the Seller.
2 - Prices of goods are expressed in EURO unless otherwise stated in the order / agreement.
3 - Net prices are increased by the value added tax on goods and services applicable on the day of sale, with 0% rate for intra-Community supplies and exports.
4 - In the event of an increase in customs or tax rates, or any change of laws in force in the Republic of Poland resulting in the imposition of additional statutory charges on the Seller (customs duty, tax, etc.), the Seller shall be entitled to burden the Buyer with these charges by way of a written notification with an indication of the cause.
1 - Unless the parties agree otherwise, the price shall be paid in advance before delivery.
2 - If it is agreed that the price is payable in instalments, partly before and partly after delivery, the prepayment paid for the goods ordered shall be credited against the price. Unless otherwise agreed, the payment term (of the remaining price), shall be 14 days from the invoice date. In the event of unjustified withdrawal by the Buyer from the order, the Buyer shall be obliged to pay the full price.
3 - In case of late payment of the price (of the remaining price), the Seller shall be entitled to statutory interest.
4 - The ownership of the goods shall pass to the Buyer at the time of payment of the total price and other sales related charges to the Seller.
5 - The date of payment of the price shall be the date when the amount payable is credited to the bank account of the Seller.
6 - Any delay in payment of the prepayment or any other instalment of the price shall cause the delivery date to be shifted by the same amount of days.
1 - Unless otherwise agreed, the agreed prices shall be EXW Poznań (Incoterms 2000).
2 - The cost of transport shall be borne by the Buyer.
3 - At the request of the Buyer, the Seller may assist in arranging the transportation, however, the cost and risk of transportation shall be borne by the Buyer. Such wish expressed in email constitutes the authorization to enter into an agreement of carriage on behalf of the Buyer.
1 - The term of delivery of the goods shall be each time stated in the offer or individually agreed on and clearly confirmed by electronic means.
2 - The Seller shall exercise due diligence to deliver the goods on time. However, the Seller shall not be liable for failure to observe the delivery term resulting reasons beyond its control. The Seller will inform the Buyer about such a delay.
3 - If the Buyer is obliged to perform any actions that condition observance of the delivery term by the Seller, the Seller shall not be liable for any delay in delivery resulting from failure to perform these actions by the Buyer.
4 - If the Buyer fails to meet its obligations in due time, the Seller shall have the right to refrain from fulfilling its obligations until fulfilment of the obligations or execution of the payment by the Buyer.
1 - The risk of accidental loss or damage of the goods shall pass to the Buyer at the moment of delivery of the goods to the Buyer or its authorized representative, or employee (including the carrier). It is understood that the employees in the warehouse of the Buyer or the driver of the freight company receiving the goods are authorized to receive the goods together with the documents and to acknowledge receipt thereof.
2 - In the event of advising the Buyer of the receipt of goods, the Buyer shall be obliged to collect the goods on the date set in it. Failure to pick up the goods within the specified time limit will result in its storage at the expense and risk of the Buyer (the Seller is entitled to charge the Buyer with the storage costs at the actual rates incurred or at a flat rate of EUR 10 for each commenced day). If the goods are transported by a carrier, the Buyer shall cover the downtime imposed by the carrier.
3 - Delivery shall be deemed accepted without reservations in quantitative terms and without defect upon the signing of the consignment note by the representative of the Buyer.
4 - In the event of damage to the goods in transport, the Buyer shall be obliged to mark this fact in the transport documents and to follow the other obligations provided for in the transport law.
5 - The cost of insurance for the goods during carriage shall be borne by the Buyer.
1 - The Seller is responsible for defects of the goods under the Polish Civil Code.
2 - The Seller may grant a warranty by expressly indicating it in the offer (pro forma invoice). The rights and of the Buyer and obligations of the warrantor are described each time at www.kwiatkowskidesign.pl. The Buyer shall lose its warranty rights in the event of misuse of the product, or in any other cases specified in the Terms and Conditions of Warranty. The Buyer shall also lose the above rights if the goods are repaired by an entity not approved by the Seller.
3 - The Seller shall not be liable for any physical defects resulting after the risk of loss or damage has passed to the Buyer.
4 - The Buyer is obliged to calculate the quantity of goods released to it at the time of issue. Any subsequent quantitative complaints will not be considered.
5 -Submission of any complaints or reservations about the content of the invoice shall not entitle the Buyer to suspend the payment of any amount resulting from the agreement or order.
6 - In the event of submitting a complaint, the Buyer, if requested, shall be obliged to make the goods subject to complaint available to the Seller.
7 - Any return of goods justified by legal regulations or separate contractual arrangements (e.g. in case of withdrawal) shall be accepted provided that the returned goods are of full value and have the original packaging. The return shall take place at the expense of the Buyer and only with a written consent of the Seller.
8 - Any liability of the Seller related to the sale of goods, regardless of its title, may not exceed the total value of the goods delivered.
9 - The Buyer shall bear the costs of filing unreasonable complaints.
1 - Any change of the agreement, the order or the General Terms and Conditions of Sale must be made in writing under pain of nullity.
2 - Any disputes arising out of the Agreement will be resolved amicably and in the event of failure they shall be resolved by the court of competent jurisdiction for the premises of the Seller.
3 - In matters not regulated in the General Terms and Conditions of Sale the relevant Polish law shall apply.
Warranty terms and conditions of Firma Kwiatkowski Design
Kwiatkowski Design ("Warrantor") grants a further warranty that the quality of the delivered product is free from defects in material and workmanship for a period of 12 months from the month following the delivery.
The warranty shall not cover damage arising from the use of the product contrary to its intended purpose and function, as well as from overload, chemically or thermally aggressive liquids, high temperatures or freezing. The warranty shall not cover mechanical damage resulting after the release of the goods to the Buyer.
Warranty is not granted with reference to:
- used goods (e.g. from display),
- parts that wear out in normal use
The Warrantor informs that the timber used in the product, as a natural material, may become discolored to a degree that deviates from the offer colour chart. This state is not considered a defect in material or workmanship. The Warrantor shall not be liable for the quality and durability of the product made of the material provided by the Buyer.
The Warrantor shall also not be liable for the effect of coloration and service life in the case of use of the material provided by or indicated by the Buyer.
In matters not covered by these Warranty Terms and Conditions - the provisions of Art. 577- 581 of the Polish Civil Code shall apply.
The provision related to warranty being granted contained in the Order Acceptance Confirmation replaces the issue of a separate warranty document.
In the event of disclosure of a defect during the warranty period, complaints shall be submitted in writing to the Warrantor within 5 days of the defect disclosure - under pain of loss of warranty claims. If a complaint is justified, within 21 days of the date of acknowledgment of the claim, the Warrantor shall, at its own discretion, either repair the defect or deliver a product free from defect, or reduce the price of the defective product. The warranty given by the Warrantor shall be extended by the time of repair or replacement delivery.